Introduction

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Protecting privacy is important to Think Peaks. We provide information technology services. We collect data about visitors and users (‘Data’) when they use our services and websites (collectively, the ‘Services’). This Privacy Policy describes how we collect, use and disclose Data.

 

In this Privacy Policy, we sometimes refer to ‘You’. ‘You may be a visitor to one of our websites, a user of one or more of our services (’User"). This policy does not apply to third party websites, products or services, even if they are linked to our services, and you should carefully review the privacy practices of such third parties.

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The data we collect

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The data we collect depends on how our services are used. Sometimes we receive data directly, for example when an account is created, forms are submitted via our website or we receive an email. Other times, we obtain data by recording interactions with our services, for example by using technologies such as cookies and web beacons. We also obtain data from third parties, such as our bank for an invoice or identity verification services.

The collection and use of data from various sources is essential to enable us to provide our services and to ensure their security. Data is essential to help us reduce the risk of fraud and other harmful activities.

 

1. Personal data. We refer to ‘personal data’ as data that identifies you or could reasonably be used to identify you as an individual. We collect personal data in different ways. For example, we collect personal data when someone creates an account on one of our services, or when someone responds to Think Peaks emails or surveys. We also receive personal data from other sources, such as our partners, financial service providers, identity verification services and publicly available sources. Personal data does not include data that has been aggregated or made anonymous so that it can no longer be reasonably associated with a specific individual. The personal data we may collect includes

 

Contact details, such as name, postal address, telephone number, e-mail address.

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2. Other data. We refer to data other than personal data as ‘other data’. We collect other data from various sources. Cookies and other technologies that record data about the use of our websites and services in general are one of our sources of other data. Other data we may collect includes

 

Browser and device data, such as IP address, device type, operating system and web browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the version of the Services you are using; cookie and tracking technology data, such as time spent on the Services, pages visited, language preferences and other anonymous traffic data ; data relating to the company, such as its legal structure, its product and service offerings, its jurisdiction, its registers.

 

Transaction data, such as purchases, purchase amount, purchase date and payment method;

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cookie usage and similar technologies

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Cookies play an important role in helping us to provide personal, efficient and safe services. We use cookies on our website. We change cookies periodically as we improve or add to our services, but we generally use cookies for the following purposes:

1. To operate our services. Some cookies are essential to the operation of our website and services. We use these cookies in different ways, in particular:

 

Authentication. We use cookies to remember your connection status so that you do not have to log in when browsing our services.

 

Fraud prevention and detection. Cookies and similar technologies that we deploy through the websites and services enable us to learn more about the computers and web browsers used to access the services. This information helps us to monitor and detect potentially harmful or illegal use of our services.

 

Site functionalities and services. We use cookies to remember how you prefer to use our services, so that you do not have to reconfigure your settings each time you log in to your account.

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2. To analyse and improve our services. Cookies help us understand how to make our website and services work better. Cookies tell us how people access our website and our users' websites and they give us an indication of the improvements we need to make to our website and services.

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how to manage cookies

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Your Internet browser may allow you to change your cookie preferences, including deleting and disabling Think Peaks cookies. Please note that if you choose to disable cookies, some features of our website or services may not function as intended.​

 

third parties cookies

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We measure visitors to our website using Google Analytics.

You can find out more about Google Analytics or disable it if you wish.

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HOW DO WE USE THE DATA WE COLLECT​

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1. Personal Information. We and our service providers use personal data to: (a) provide the Services; (b) detect and prevent fraud; (c) ensure the safety of the User and Think Peaks; and (d) promote, analyse and improve our products, systems and tools. Here are some examples of how we may use personal data:

 

To verify an identity for compliance purposes;

 

To evaluate a request to use our services;

 

To carry out manual or systematic checks for fraud and other harmful activities;

 

To respond to enquiries, send service notifications and provide customer support;

 

For audit, regulatory and industry compliance purposes;

 

To develop new products;

 

To send marketing communications;

 

To improve or modify our services;

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2. Other data. We may use Other Data for a variety of purposes, provided that we comply with applicable law and our contractual obligations. In European countries, local legal regimes may require us to treat some or all of the Other Data as ‘personal data’ under applicable data protection laws. In such cases, we will only process Other Data for the same purposes as Personal Data under this Privacy Policy.

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HOW DO WE SHARE DATE​

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Think Peaks does not sell or rent personal information to marketers or unaffiliated third parties. We do share your personal data with trusted third parties, including:

1. Think Peaks service providers. We share data with service providers who help us provide the Services. Service providers assist us in areas such as website hosting, data analysis, information technology and related infrastructure, customer service, email delivery and auditing;

 

2. To our users. We share data with users (such as the person in charge of the project in which you are involved with our services) to the extent necessary to provide the services;

 

3. To authorised third parties. We share data with parties directly authorised by a user to receive data, for example where a user authorises a third party application provider to access the user's account on our services;

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4. Security, legal purposes and law enforcement. We use and disclose data as we believe is necessary: (a) under applicable law; (b) to enforce our terms and conditions; (c) to protect our rights, privacy, safety or property, and/or those of our affiliates, you or others; and (d) to respond to requests from courts, law enforcement agencies, regulators and other public and governmental authorities, which may include authorities outside your country of residence.

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SAFETY

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We take numerous precautions to prevent the loss, misuse or alteration of your personal information. These precautions include

 

the use of SSL encryption for sensitive data

 

The material is stored in secure data centres behind firewalls.

 

All access to information is restricted by a password and/or a secure key.

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We take reasonable organisational, technical and administrative measures to protect personal data within our organisation. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

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ChoiCE AND ACCESS

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You have a choice regarding the use and disclosure of your personal data:

 

1. Refuse to receive electronic communications from us. If you no longer wish to receive commercial e-mails from us, you can unsubscribe by clicking on the unsubscribe link included in these e-mails or by contacting us using the form at the end of this page.

 

2. How to access or modify your personal data. If you wish to review, correct or update any personal data you have previously provided to us, you may do so by logging into an account on our services or by contacting us using the form at the end of this page.

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conservation PERIOD

We will retain personal data for the period necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law..

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JuriSdiction AND transfert

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Our services are global and data (including personal data) may be stored and processed in any country in which we operate or in which we engage service providers, and we may transfer data to countries outside your country of residence. However, we will take steps to ensure that such transfers comply with applicable data protection laws and that your data remains protected to the standards described in this Privacy Policy.

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Updates to this privacy policy

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We may update this privacy policy from time to time, in particular in line with technological developments. You can always check this page for the latest version. We may also notify you of changes to our privacy policy by e-mail.​

 

CONTACT US

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If you have any questions about this privacy policy, please contact us at hello@thinkpeaks.com

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As e-mail communications are not always secure, please do not include sensitive data (such as racial or ethnic origin, political opinions, religion, health, credit card or other) in any e-mail you send to us.